Support Services

Unlike a lot of other companies, Simpliconnect is committed to partnering with you every step of the way. Our experienced customer support teams offer guidance, insights, and implementation services quickly and efficiently. We make sure your program is running smoothly and that we are available to assist you.

Support Features

Client Success Manager

When you partner with Simpliconnect, you will be assigned a Client Success Manager who will do the “heavy lifting” for you. Working side-by-side with you, our teams manage the workload for you by implementing promotions and discounts, communications, and much more. These experienced professionals help to vitalize connection with your customers resulting in sales growth.

Integration

Concerned with how the program will be integrated? Our team makes integration seamless. Our program requires no additional software or hardware on your end. We work via a direct integration through your POS.

Onboarding

With the guidance of your Client Success Manager, onboarding your program is a smooth process. We take the time to work with your current partners and programs to minimize disruption to your business. Our goal is to get your program launched and successful as quickly as possible.

Marketing Materials

Simpliconnect has evaluated and selected quality solution management partners. These partners offer assistance in a variety of areas to support your program and business needs. Whether you want pump toppers, branded wearables, pump videos, or custom QR codes. We know the expert to help you succeed!

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At Simpliconnect, we're passionate about helping our C-store clients get the most out of their customer engagement programs. It's about providing value and service to meet your customers' needs and boost your bottom line.